Business Insurance Billerica: Seeing The People Behind The Official Documents
Business Insurance Billerica: People do not trust insurance companies. You may agree, but one such company might be appalled by this statement.
The question is, “Why?”. And the reasons so many people have a bad image about insurance companies from Billerica, Chelmsford, Dracut, Lowell is because… well, they can’t see past the papers they need to sign, or the documents they need to read.
That’s right. When was the last time you paid for insurance and actually got to meet a real person who talked to you like from one human being to another?
The truth is that insurance companies are so ingrained in getting your signature that they forget about the person behind that signature.
What if all this changed?
What if there existed a “We care” approach in the way insurance companies do business? A success story proves that this approach brings by amazing results.
Each insurance company should consider the fact that every person who enters their door is going through a difficult time in their lives. A family had their house torn down by a storm or a fire. A man had his car stolen. A woman had her apartment broken into. A person is severely ill.
These are times when you appreciate a bit of encouragement from those around you. It is time to say a good word to those who are filing a claim. Or let them know that your insurance company is made up of people, for people.
There is no room for tension. But it is high time to stop for a minute from doing business and show those people that you really care about their sufferings.
They will finally see the human side of the insurance company. And they will understand more easily the clauses of their insurance contract.